I ordered online and tried to cancel my order because I don't want to pay American exchange they wont reply to me or anything why is that??
L1702111117106482 is my tracking number do I need to call better business bureau?

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I ordered online and tried to cancel my order because I don't want to pay American exchange they wont reply to me or anything why is that??
L1702111117106482 is my tracking number do I need to call better business bureau?

asked by Tannis H. on 2/13/17

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CustomerService R. [DressLily Rep] · Answer 1 · 2017-02-19T10:55Z

CustomerService R. [DressLily Rep]

on 2/19/17

Dear Tannis,

Thank you for your order.

For your order, we have replied to you in the tickets T170212***93, T170212***79, T170214***88 and T170214***11.

Please kindly log in your account and check them.

We have arranged the cancellation and full refund USD 143.92 to your payment account on Feb 14th.
Please kindly log in your account and check it.

Thank you for your cooperation.

Dresslily Customer Support Team

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DressLily Questions & Answers

I ordered online and tried to cancel my order because I don't want to pay American exchange they wont reply to me or anything why is that?? L1702111117106482 is my tracking number do I need to call better business bureau?