I paid for an item back on November 28, 2016, and after December 14, 2016 there is no more tracking or information on it. Will I ever get what I purchased????

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I paid for an item back on November 28, 2016, and after December 14, 2016 there is no more tracking or information on it. Will I ever get what I purchased????

asked by Terry S. on 1/3/17

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CustomerService R. [DressLily Rep] · Answer 1 · 2017-01-05T04:13Z

CustomerService R. [DressLily Rep]

on 1/5/17

Dear Terry,

Thank you for your inquiry.

With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online. Please note that it may take some time to update the shipping status online between major delivery hubs.
For your order, please contact us on our support center here http://www.dresslily.com/m-article-id-12.htm
We will check it for you.

Thank you.
Dresslily Customer Support Team

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I paid for an item back on November 28, 2016, and after December 14, 2016 there is no more tracking or information on it. Will I ever get what I purchased????

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