I placed an order on the 14th of February, still hasn't shipped! What is going on?!
Process & payment went thru quickly of course.
I ordered a formal dress, for my daughter thinking it would definitely be here on time to have it fitted and altered if needed. Well the formal occasion is in a few days, and no time, nor open Appts for fitting nor altering. I will not order again from this company nor recommend it to anyone! Now she will be staying home crying im sure, while eveyone else goes to the formal dance. Thanks a lot!

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I placed an order on the 14th of February, still hasn't shipped! What is going on?!
Process & payment went thru quickly of course.
I ordered a formal dress, for my daughter thinking it would definitely be here on time to have it fitted and altered if needed. Well the formal occasion is in a few days, and no time, nor open Appts for fitting nor altering. I will not order again from this company nor recommend it to anyone! Now she will be staying home crying im sure, while eveyone else goes to the formal dance. Thanks a lot!

asked by Vawne B. on 3/7/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-03-08T11:23Z

CustomerService R. [DressLily Rep]

on 3/8/16

Dear Vawne B.

Thanks for your important feedback.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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