I placed my order on July 8th and still haven't received it. What do I do to get a refund?

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I placed my order on July 8th and still haven't received it. What do I do to get a refund?

asked by Lynn S. on 9/11/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-10-14T03:56Z

CustomerService R. [DressLily Rep]

on 10/14/16

Dear Lynn S.,

We are really sorry that you did not receive your order.
The shipping time will be affected due to adverse weather or other unexpected reasons.
Would you please send us message stating your order number or the email address?. Here is link: https://support.dresslily.com/faq/index/index?st=1
Thank you for your important feedback.
Yours Sincerely
Dresslily Customer Service

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I placed my order on July 8th and still haven't received it. What do I do to get a refund?

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