I placed order 10 days ago , got email with tracking info, yet it doesnt work, Still havent received my order. How do i find out what is going on?

asked by Misty T. on 2/25/17

1 Answer
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Dear Misty,

Thank you for your inquiry.

Please kindly note that the shipping time depends on the shipping method.
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online.
Please note that it may take some time to update the shipping status online between major delivery hubs.

We have sent you a tracking number to your account. Please login to check your ticket and find the tracking number.
You may then check the status of your item on this site: http://new.17track.net/en.
If there is any inquiry, please contact us on our support center directly.
We are always there to help.

Thank you for your understanding.

Dresslily Customer Support Team

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