asked by
on 2/8/17Dear Kim,
We are sorry for any inconvenience caused.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.
Please contact us on our support center with your order number. We will check it for you.
Thank you for your support.
Dresslily Customer Support Team