I sent my items back which were delivered on January 25, 2017. I have yet to receive credit towards my account which was stated in the exchange. When will I receive the credit?

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I sent my items back which were delivered on January 25, 2017. I have yet to receive credit towards my account which was stated in the exchange. When will I receive the credit?

asked by Christa B. on 2/5/17

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CustomerService R. [DressLily Rep] · Answer 1 · 2017-02-12T11:45Z

CustomerService R. [DressLily Rep]

on 2/12/17

Dear Christa,

Thank you for your message.

We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.

Please kindly contact us on our support center with your order number.
We will check it for you.

Thank you.

Dresslily Customer Support Team

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I sent my items back which were delivered on January 25, 2017. I have yet to receive credit towards my account which was stated in the exchange. When will I receive the credit?

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