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on 7/16/16DearCatherine G.,
Thanks for your messages.
We wish to apologize for any inconvenience.
There are many positive reviews too.
Those who read our reviews will note that while we are not perfect, we strive to be.
You can contact us if you have any issues in this link: http://support.dresslily.com/
Thanks for your support and kind understanding.
Best Regards
Dresslily Customer Service