Im reading horrible reviews here and just made an order for 255 dollars. paid the insurance and expedited the order. am i expected to have the same problems that over 100 people say they had?

asked by Cindy C. on 3/16/17

2 Answers
Thumbnail of user customerservicer1

Dear Cindy,

We know there are some negative reviews on our page.
Most of them are complaining about orders that are still processing or not received yet.
But please note, we are a wholesaler. Normally we purchase after you make order and this is why need time to process orders and complete a QC check before shipping to you.
As for delivery complaints, we offer several shipping methods with different speed.
Please check this link: http://www.dresslily.com/
Please rest assured that we work very hard everyday to improve our quality and our service.
We will keep doing our best for our customers and support them in a open and professional way, via our support center here: http://www.dresslily.com/m-article-id-12.htm
Thank you for you support and understanding.
Please feel free to contact us if you have any questions.

Dresslily Customer Support Team

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Thumbnail of user robynj7

Only you can be the judge of that. Some people are not satisfied and some are. I would have started out with a lower amount not that much money.

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