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It has been over a month since my order "shipped". After going online and looking at other customer reviews, I now understand that "DressLily" is fraudulent. I submitted by 1 star (they didn't have a 0 star) customer review and now I will be pursuing a fraud claim with my credit card company. Hopefully this will have a significant adverse impact on your operation.

asked by John A. on 3/22/17

1 Answer
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Dear John,

Thank you for your feedback.

Please note that we are a proper registered company that has been run many years. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave. You may check our certificates on the main page http://www.dresslily.com/

All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.

For your order, please contact us on our support center with your order number.

Thank you.

Dresslily Customer Support Team

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