DressLily
Questions & Answers
Q> where are my orders? No reply on tickets recently... you have my money now where are the 3 sweaters and one necklace! Thanks for ruining my national holiday with my family!
Asked by Eve L. on 12/18/2015
2 Answers
Greg M.12/18/2015
They are a scam, put in a ticket telling them you are contacting your bank or credit card provider to claim a refund, they usually respond to that, but it will take weeks
CustomerService R.2/2/2016
Dear Eve L.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service
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