Seems missing orders or orders that never show up is common. I would like to be refunded for a shirt that never showed up or I will contest charges with my bank.

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Seems missing orders or orders that never show up is common. I would like to be refunded for a shirt that never showed up or I will contest charges with my bank.

asked by Jackie B. on 3/13/17

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CustomerService R. [DressLily Rep] · Answer 1 · 2017-03-14T12:11Z

CustomerService R. [DressLily Rep]

on 3/14/17

Dear Jackie,

Thank you for your feedback.

All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.

Please kindly tell us your order number to our support center at this link http://www.dresslily.com/m-article-id-12.htm
We support team will check it for you.

Thank you for your cooperation.

Dresslily Customer Support Team

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DressLily Questions & Answers

Seems missing orders or orders that never show up is common. I would like to be refunded for a shirt that never showed up or I will contest charges with my bank.

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