This is uncalled for! I made an order last week on the 10th of Feb and paid for it. Then they start asking me questions about my credit card. Then i sent all that is required and now they say they cannot accept that payment and it has been refunded but my money has not reflecfted yet. When will my money show back in my account because I want my money back!

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This is uncalled for! I made an order last week on the 10th of Feb and paid for it. Then they start asking me questions about my credit card. Then i sent all that is required and now they say they cannot accept that payment and it has been refunded but my money has not reflecfted yet. When will my money show back in my account because I want my money back!

asked by thelma g. on 2/15/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-02-23T12:48Z

CustomerService R. [DressLily Rep]

on 2/23/16

Dear thelma g.

Thanks for your messages.
Please rest assured that we will try our best to full your satisfaction.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Our colleagues will help you after they received the information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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