Dear Connie,

We are sorry for any inconvenience caused.

Please kindly confirm if you log in with the correct email address.
Your e-mail address must be in this format: username@domain.com (or. Net,. Org,. Edu, etc.)
If you have more than one e-mail address, be sure that you're using the correct e-mail address and password combination for the account you are trying to access. Also, if your computer is set to auto-complete the e-mail, make sure it's the correct e-mail address listed.

If there is any further inquiry, please contact us on our support center here
http://www.dresslily.com/m-article-id-12.htm

Thank you for your support.

Dresslily Customer Support Team