asked by
on 10/30/18Dear Shaina L.,
Thank you for your message.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.
After sales issues can be resolved by our Support Center within 24 hours.
Please send a message to our dedicated after sales team here: https://www.dresslily.com/m-article-id-12.htm
Thank you for your understanding.
DressLily Customer Support Team