When will my order be shipped? I have not received an email and it has been a week since I ordered. I ordered several other items from other sites at the same time and I have already received them. What is the problem with this site????

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When will my order be shipped? I have not received an email and it has been a week since I ordered. I ordered several other items from other sites at the same time and I have already received them. What is the problem with this site????

asked by Sharon S. on 11/19/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-11-28T02:16Z

CustomerService R. [DressLily Rep]

on 11/28/16

Dear Sharon,
We are sorry things have taken longer than expected.
Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability. The total time it will take to receive your item is the processing time plus the shipping time. For more details, please contact us on our support center.
Thank you.
Dresslily Customer Support Team

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DressLily Questions & Answers

When will my order be shipped? I have not received an email and it has been a week since I ordered. I ordered several other items from other sites at the same time and I have already received them. What is the problem with this site????

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