Where is my order L5652421654CN which I ordered a long time ago and my credit card has been charged. I am not happy with your company at all. I will be asking for a credit to my acct if I don't get a response soon.

asked by Martha M. on 3/22/16

1 Answer
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Dear Martha M.

Thank you so much for your important feedback.
I am sorry to tell you that the tracking number you offered is incorrect.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily. Com/
We will help you to solve your return issue after we checked the detail information.
Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service

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