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on 9/16/16Dear charlene d.,
Thank you for your message.
Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
You can contact us if you have any issues.
Here is link about shipping time: http://www.dresslily.com/m-article-id-39.htm
Thank you for your support and kind understanding.
Yours Sincerely
Dresslily Customer Service