yes, A month ago I bought a dress and I'm still waiting.
How do I know what happened, or how can I get my money back?

Question

DressLily Questions & Answers

4,651 reviews

963 questions & answers

Ask a question See all questions

yes, A month ago I bought a dress and I'm still waiting.
How do I know what happened, or how can I get my money back?

asked by Ricardo M. on 3/21/17

1 Answer

Add your answer

Ask a question

Get answers from the DressLily staff and other customers.

CustomerService R. [DressLily Rep] · Answer 1 · 2017-03-21T11:29Z

CustomerService R. [DressLily Rep]

on 3/21/17

Dear Ricardo,

Thank you for your feedback.

All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.

Please indicate us your order number on our support center here http://www.dresslily.com/m-article-id-12.htm
We will check it for you.

Best regards,
Dresslily Customer Support Team

Helpful (0)

DressLily Questions & Answers

yes, A month ago I bought a dress and I'm still waiting. How do I know what happened, or how can I get my money back?