Your company has more bad reviews than good. I ordered a coat it's been almost 3 weeks and the tracking of the item is still in it's original position. Why is this?

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Your company has more bad reviews than good. I ordered a coat it's been almost 3 weeks and the tracking of the item is still in it's original position. Why is this?

asked by William E. on 2/14/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-02-23T12:49Z

CustomerService R. [DressLily Rep]

on 2/23/16

Dear William E.

Thanks for your message.
We are really sorry that you did not received your package.
We will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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Your company has more bad reviews than good. I ordered a coat it's been almost 3 weeks and the tracking of the item is still in it's original position. Why is this?

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