DressLily Questions & Answers

Dear Helana K., Thank you for your message. Pricing of products sold by Dresslily.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. The detail price is affected by many factors. Please check the exchange rate in our website. You can contact us if you have other issues. This is the link: http://support.dresslily.com/ Thank you for your support and kind understanding. Best Regards Dresslily Customer Service

Dear Madison W., Thank you for your important feedback. As a long established global online store, we leverage an extensive network of professional and carefully screened manufacturers and distributors for our products. This process ensures our customers always obtain high quality fashion at the best possible prices. You can contact us if you have other issues. This is the link: http://support.dresslily.com/ Thank you for your support and kind understanding. Best Regards Dresslily Customer Service

Dear Zaira G., Thank you for your message. You can check your order in your account. The shipping time is affected by the shippinmg method you choose. This is the link about shipping: http://www.dresslily.com/m-article-id-39.htm Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service

Dear Eyva S., Thanks for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.dresslily.com/ The quality of the products are checked by our colleague to ensure that each item is perfect and ready to wear before it is shipped. You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your support and kind understanding. Best Regards Dresslily Customer Service

Dear malinda n., Thanks for your message. Please resr assured you will have a good experience with us. You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your support and kind understanding. Best Regards Dresslily Customer Service

Dear mary h., Thanks for your message. It will be nice if you can respect the opinions of other positive reviewers too. You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Please rest assured we will try our best to help you after we checked the information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Josh H., We wish to apologize for the inconvenience. It can take days for the tracking number to be activated online. Would you mind sending us your valid order number or email address? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service

Dear David B., Thanks for your message. We ship orders all over the world. For more information, please reviewShipping & Handlingpage: http://www.dresslily.com/m-article-id-39.htm Please let me know if you need any extra help. Thank you for your important feedback. Yours sincerely Dresslily Customer Service

Dear ana r., Thanks for placing an order with us. We have shipped out your order on 2016-06-23 and sent you the email to state the detail information. Could you please check it? Thank you for your important feedback. Yours sincerely Dresslily Customer Service

Dear Marie M, We very much regret that the inconvenience has occurred. Your order was shipped out. As it is long distance transport, the packages may be delayed by various factors. For this issue, we have contacted you by email with solution, please check and reply to us. Thank you for your support and kind understanding. Best Regards Dresslily Customer Service