Here’s what buyers have asked with answers from DressLily staff and previous consumers.
819
questions answered
0%
answered within 1 day
Answer:
Dear Vawne B.
Thanks for your important feedback.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Karen A.
Thanks for your message.
All the products are shipped form China.
And for the size, We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Question:
Why cant I track my item. My tracking number is E16030200585, I paid $2 to be able to track it
Answer:
Dear Silvino M.
Thanks for your message.
Once you have paid the money to track it, you will have a website to track your order.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear michael g.
Thanks for your important feedback.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Debbie H.
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/
Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Ruby P.
Thanks for your messages.
Please rest assured that we will try our best to full your satisfaction.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Our colleagues will help you after they received the information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Voni C.
Thanks for your important feedback.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
DearSusan G.
Thank you for your message.
We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave
You may check our certificates on the main page http://www.dresslily.com/
We are aware that we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.
Please let me know if you have any questions, we are always here to help.
Here is link: http://support.dresslily.com/
Thank you for your understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Question:
What size is a 10 1/2 for men?
Answer:
Dear April s.
Thanks for your message.
We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear r Diana N.
Thank you for your feedback.
We are really want to help to solve your problem.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/
Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service
By CustomerService R., over a year old
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