Here’s what buyers have asked with answers from DressLily staff and previous consumers.
819
questions answered
0%
answered within 1 day
Answer:
Dearjulianna b.
Thanks for placing an order with us.
Please rest assured that we will try our best to full your satisfaction.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Our colleagues will help you after they received the information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Damaris I.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
We would study your case carefully and resolve it there and we are now awaiting for your reply.
Appreciate your cooperation and kindly understanding in advance!
Yours Sincerely
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear alex b.
Thanks for your message.
We have offered you the coupon in the ticket.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Gerry M.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
I am sorry to tell you that it is peak season, your message mar be missed.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Dianna M.
Thank you for your feedback.
We are really want to help to solve your problem.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service
By CustomerService R., over a year old
Answer:
Dear Edward W.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily. Com/
Please rest assured that we will check the information for you. Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Jay A.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear hilary l.
Thank you for your valuable feedback.
I am sorry to tell you your message may be missed due to the peak season.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
Dear Nancy B.
Thanks for your message.
The XFL is one of a forms about the flat rate shipping.
It was shipped slower that the fast shipping.
Could you please wait patiently for your order?
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
Answer:
DearVeronica B.
Thanks for placing an order with us.
Please rest assured that we will try our best to full your satisfaction.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Our colleagues will help you after they received the information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
By CustomerService R., over a year old
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