DressLily Questions & Answers

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Here’s what consumers have asked with answers from DressLily staff and previous consumers.

819 questions answered
15% answered in 1 day
Question:

When are you gonna straighten out your site? codes don; t work, no live chat. i have stuff i want to buy but can't. why! is anyone giving a $#*! about this business?

Answer:

BECAUSE THEY DON'T CARE -- DO NOT ORDER; the company is scamming thousands of people each and every day. Read the reviews and save your money and avoid all the frustration of NOT getting the item you paid for and getting no response from company.

By Marian H.
Question:

I will be reporting you to better business bureau. i still have not received my order. it was ordered over two mths ago. 678-936-4806.

Answer:

I have found that Dresslilly appears to be out of California,? Their BBB site has a number for Dresslilly of 530-419-5986 I do not know where that will take you.

By David S.
Question:

I placed my shipment on october 15th and paid for expedited shipping. received a partial order on monday nov 2 but the remaining items are a mystery. customer service should be a number 1 concert especially if customers are looking for answers.

Answer:

I have found that Dresslilly appears to be out of California,? Their BBB site has a number for Dresslilly of 530-419-5986 I do not know where that will take you.

By David S.
Question:

I advice you not to order. you will not get your order. if you do, it will be 3 or 4 months later or not at all. you will waste your money and not be happy. clothes look cute on line but the quality is horrible! i ordered from another company that i didn't know was from china and the clothes were not what i ordered and what i got was cheap material and made very cheaply. this company is also from china. you will regret if you order from them!

Answer:

I agree and concur.

By Greg M.
Question:

Answer:

I still have not gotten my order.

By Laura B.
Question:

Still waiting on my refund for products out of stock when i was charged for my whole order.

Answer:

Just forget it... we learn whole life I was one of them who payed for NOTHING... I don't know who can make something about it... there is many such fake pages. On Facebook and so on... they make really big money of their lies... for sure they seat on some beach with a computer looking at their bank accounts and laugh at us... But God is watching!... they will pay even more later for being brainless thieves.

By Aldona S.
Question:

Am i supposed to receive a confirmation email?

Answer:

You poor thing. You should have read the reviews before you ordered from them. Good luck.

By Christine M.
Question:

I am very hesitant to order from this site with all of the negative reviews. why does shipping take so long and how can i be assured that i will receive my item?

Answer:

After my poor experience with this company I would suggest you save your money, Minus 5 stars, they give legit internet businesses a very bad name

By Greg M.
Question:

Are you the same company as sammys dress

Answer:

This company will scam you. Do not waste your time and money and your peace of mind with DressLily. Seriously. Don't. They're scammers.

By Christine M.
Question:

Hi can you tell me when my item with be despatched i have played for my item but not received a email to confirm a tracking number help please.

Answer:

Never this company is a scam artist. Contact your credit card company to put a stop on the payment or contact paypal if you paid thru there. Good luck. They are truly scammy scummy people just read various review sites about this company.

By peek b.

Can’t see your question? Ask to get answers from the DressLily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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