I JUST BOUGHT A TICKET FROM CLO COLOMBIA TO SJU PUERTO RICO.
THE WEB SITE RESPONDED THAT THE RESERVE WASN'T SUCCESSFUL AND I DID'T RECEIVE AN EMAIL, BUT MY CREDIT CARD WAS CHARGED!!

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I JUST BOUGHT A TICKET FROM CLO COLOMBIA TO SJU PUERTO RICO.
THE WEB SITE RESPONDED THAT THE RESERVE WASN'T SUCCESSFUL AND I DID'T RECEIVE AN EMAIL, BUT MY CREDIT CARD WAS CHARGED!!

asked by Gil F. on 5/19/17

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eDreams I. [eDreams Rep] · Answer 1 · 2017-05-30T04:19Z

eDreams I. [eDreams Rep]

on 5/30/17

Hi Gil.

We are sorry to read about your customer experience. Please provide us your booking reference or what information you are able to with a short message via this link at the end of this message and we would be happy to look into your concerns.

https://tinyurl.com/ka77d8u

James - Customer Care

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Jonathan S. · Answer 2 · 2018-08-20T12:03Z

Jonathan S.

on 8/20/18

Yes!

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Judith F. · Answer 3 · 2018-08-19T10:22Z

Judith F.

on 8/19/18

And are you still waiting like everyone else who deals with this shoddy, dishonest company based in Spain?

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eDreams Questions & Answers

I JUST BOUGHT A TICKET FROM CLO COLOMBIA TO SJU PUERTO RICO. THE WEB SITE RESPONDED THAT THE RESERVE WASN'T SUCCESSFUL AND I DID'T RECEIVE AN EMAIL, BUT MY CREDIT CARD WAS CHARGED!!