I am also interested in a class action suit.
I bought the 7" netbook, which of course did not work, would not connect to the internet.
Online support told me to return it, but never told me of a 25% re-stocking/re-selling fee.
Unfortunately, one of the company's reps. Called me with a "package deal", which I stupidly bought for $40. I also bought the extended warranty.
And... wait for it... all of the above are non-refundable, even though I sent everything back and they will send them to someone else, while I'm trying to grow a money tree or constantly go to the toilet looking for the money to pay a thief. Definition: a thief is someone that takes something for nothing. I now have nothing from them but they still want $63.00 for that nothing.
I have told them that if I am to pay for the warranty, I want a video of them fixing that machine, so I can see MY warranty in effect.
They also misrepresent their company, horribly. I looked at their comments on the machine and saw only 4 and 5 stars, one reason I bought it, just to find out that if anyone gives it 3 or less stars, they refuse to put it on their website.
I have contacted my state attorney general, federal trade commission, consumer protection agency, internet crime unit, and the BBB. Through the BBB, the company lowered the re-stocking/re-selling fee from 25% to 10%. Should I have a party now? NOT!

asked by Mokona T. on 8/10/11

10 Answers
Thumbnail of user maryt1

Having the charger fall about while in the wall is a serious manufacturer defect and is very dangerous to children. They could be violating some serious laws by selling these things. Good you pointed this out.

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Thumbnail of user markg4

I'm glad you mentioned this as I can add that to my case regarding this being a safety hazard, possibly resulting in major injury. Thanks.

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Thumbnail of user palomag

Looks like I will be paying tuition to the "school of hard knocks". Today I ordered the $99.99 netbook.
After completing the order, looked at a few reviews of the company... ack! How could I be so stupid? Thanks to all who voiced their negative experiences with eglobalwireless, I have attempted to cancel my order. Eglobal tells me that the order cannot be canceled. No explanation. Paypal says that they cannot cancel payment, as does my credit card company. While $100.00 is precious to me, the principle is greater. Any ideas on what I can do are appreciated. Dammit.

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Thumbnail of user serenab

Don't cancel--- its all about the terms. REPORT IT AS FRAUD!
Paypal has a fraud department.
All credit card companies have fraud departments.

You don't want to cancel, or stop payments on...
YOU WANT TO REPORT A SCAM, REPORT A FRAUD CHARGE, company is a fraud!

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Thumbnail of user jayp2

I am contacting as many people as possible to see who is interested in a class action suit against this company.
Are you interested? Before answering please read my review and comments. Jp

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Thumbnail of user melissad5

I would definitely be interested! No one ruins my daughters Christmas and gets away with it!

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Thumbnail of user lashonaw

They also got me for two 7inch netbook we recieved thm 15days after i kept sending email about the BBB but i tld my bank that they are a fraud company, we received thm in the mail, whn i say the boxes look like they been to hell and back i mean it. They both powered on, but the screen are scratched and the other one looks like a C was imprinted on the screen monday morning this junk is going back they are a scam when one person sends it back they ship it out to the next person

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Thumbnail of user donnah12

I ordered two netbooks on Nov. 5th for my girls for Christmas. They opened them on Christmas day. They did not work and I had to explain why Santa brought them netbooks that didn't work. I sent them an email on Dec. 28th to get my number for a refund. I received a message today (Dec. 31st) that it was past the 60 day return window - Nov. 5th to Dec. 28th - not 60 days! I have also filed a complaint with BBC.

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Thumbnail of user shareem

I Just Received My Laptop But Bad Internet It Want Connect At All

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Thumbnail of user jennyf6

I am interested in a class action suit as well! As Melissa expressed in her comment I also ordered a pink and a green 7" netbook for my two daughters for Christmas and altho they did arrive on Chirstmas Eve a month after I ordered and paid express 2-3 day delivery, I scrambled to find alternate gifts from Santa. I did not give the netbooks to my girls knowing they more than likely would not work. They are complete junk. They were used, the writing on the keys are worn off. To see the disappointment on my daughters face Chirstmas day when she thought santa did not visit durning the night will stick with me for years. I have filed a fraud case with my bank and they have instructed me to mail the netbooks back.

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