Electronic First Questions & Answers

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Here’s what consumers have asked with answers from Electronic First staff and previous consumers.

8 questions answered
0% answered in 1 day
Question:

Hi i want to purchase word,excel & powerpoint for my laptop

Answer:

Hi, Please contact us - sales@electronicfirst.com Kind Regards EF Support

By James L., Mr
Question:

I just ordered a digital code for xbox live for $45 ... i just wanna make sure its for us... and not a brazillian code.

Answer:

The region of the code will be stated on the product page. Microsoft has recently introduced region locks which is why its important to check the region of the code before making the purchase. Kind Regards EF Support Sales@electronicfirst.com

By James L., Mr
See more answers (2)
Question:

Trying to verify your company seeing very mixed reviews on line

Answer:

Hi Susan, We do not ask customers to leave reviews on sitejabber. Generally customers are coming here to leave bad reviews. We actively ask customers to leave reviews on Trustpilot where we have over 3500+ reviews. For further information please contact us - sales@electronicfirst.com or live chat support via our website available 24/7, 7 days a week. Kind Regards EF Support

By James L., Mr
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Question:

Did anyone purchase microsoft word and receive a code that does not work?

Answer:

Yes, just purchased and it went through i just upgraded pc and it worked

By April R.
Question:

Answer:

Just purchase it as you would for your self and you should get the code in an email like me than you could either email over to your friend or write it down on paper and give it to them in a card

By Dan
Question:

Purchased a digital code for xbox live gold membership for 12 months it doesnt work.....

Answer:

Hi, Apologies for the inconvenience caused. To resolve this please get in touch sales@electronicfirst.com Kind Regards EF Support

By James L., Mr
Question:

Hi i just bought a 12-month xbox live gold. it's been 20 minutes and i still haven't received the code.

Answer:

Hi, If you have not received your code after 15 minutes please check your spam / junk mail. If nothing has shown up please get in touch via email at sales@electronicfirst.com or live chat support available 24/7, 7 days a week.

By James L., Mr
Question:

Im trying to get information about this company with so many mixed reviews online it is confusing!

Answer:

Hi Susan, We do not ask customers to leave reviews on sitejabber. Generally customers are coming here to leave bad reviews. We actively ask customers to leave reviews on Trustpilot where we have over 3500+ reviews. For further information please contact us - sales@electronicfirst.com or live chat support via our website available 24/7, 7 days a week. Kind Regards EF Support

By James L., Mr

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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