return policy

asked by Rauf C. on 11/18/19

1 Answer
Thumbnail of user leol59

Hello Rauf, We want you to be 100% happy with your eyewear. With our 14-Day Fit & Style Guarantee, you can make a return for a one-time replacement or refund within two weeks of receiving your order, no questions asked.

Our 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. A replacement pair will only be issued if there are clear defects in material and workmanship.

Note: Both warranties do not cover damage and/or return requests caused by accidents, negligence, or improper care. A shipping fee may apply for a one-time replacement.

Helpful  (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the Eyebuydirect staff and other customers.

Posting guidelines
×
Have a question about
Eyebuydirect?
Post Review