Family Gifts Co. Questions & Answers

Here’s what consumers have asked with answers from Family Gifts Co. staff and previous consumers.

12 questions answered

8% answered in 1 day

Question:

I'm wondering why my package hasn't been delivered. i checked and found it to be in indiana then to wheeling, w.v. and now back to indiana. why? I'm wondering why my package hasn't been delivered. i checked and found it to be in indiana then to wheeling, w.v. and now back to indiana. why?

Answer:

They are scammers. They send fake ups emails as part of the scam.

By Michelle k. over a year old

Question:

How do i contact your company by phone? How do i contact your company by phone?

Answer:

Customer service is in Phillipines and will not give a US # to call. Good luck!

By Denise M. over a year old

Question:

Is this company still in business? ordered 5/3/22 and no word on status and have not received any type of tracking. i have left messages & sent email.

Question:

Are your prints true black and white? some look yellow tint in the pictures

Question:

I wrote a review and would like to change it but can't find a way to fix it.

Question:

I placed an order with you on december 27,2020. will you please tell me when i might receive my order? thanks michael troutman 803-547-1996

Question:

Question:

I keep trying to find out why my christmas order still has not come. i ordered it in no. 27 and still all i get is tracking info that doesn't work.

Question:

Why would you promise christmas delivery ery if you can not deliver?

Question:

You said the pictures are 50% off i brought my first picture at 100.00 so they should be 50.00 shouldn't it?

123

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
Family Gifts Co.?