Hello Gal,

All of Farfetch's partners are authorized sellers of the luxury merchandise on our website. Every partner receives merchandise directly from the manufacturers, so all items on our website are completely authentic. If you are not satisfied with your purchase for any reason, please remember that Farfetch offers free returns on all orders.

If you have specific concerns about our business, please send an email to customeroutreach@farfetch.com - we're happy to answer any of your questions. You may also speak to our customer service team by calling +1 (213) 375-0858 or +44 (0) 20 3750 1250.

Warm Regards,

Farfetch