FashionMia Questions & Answers

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Here’s what consumers have asked with answers from FashionMia staff and previous consumers.

398 questions answered
25% answered in 1 day
Question:

Why have i not got the refund that was promised to me back on 18th match yet?

Answer:

Hi, Thanks for posting question here. Could you please give me your order number at comment@orderplus.com So that I could be able to help you asap? Thank you for your kind support and cooperation. FashionMia

By Bella M.,
Question:

I just read very bad reviews of your products and services. how long is the delivery time to the us? will you send what i ordered correctly?

Answer:

A: Hi, Thanks for posting question here. Could you please give me your order number at comment@orderplus.com So that I could be able to help you asap? Thank you for your kind support and cooperation. FashionMia

By Bella M.,
Question:

Answer:

Hi, Thanks for posting question here. Could you please sent me the sku to comment@orderplus.com So that I could be able to help you asap? Thank you for your kind support and cooperation. FashionMia

By Bella M.,
Question:

Hi i have put an order yesterday and need to cancel some of the items. how can i do this before dispatching

Answer:

Hi, Thanks for posting question here. Could you please give me your order number at comment@orderplus.com So that I could be able to help you asap? Thank you for your kind support and cooperation. FashionMia

By Bella M.,
Question:

It has been over a month since my credit card was debted for a dress, still no dress? have i probably been scamed if so i am notiffing my bank

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our websites. Could you please give me your order number at comment@orderplus.com so that I could be able to help you asap. Thank you for your kind support and cooperation. FashionMia

By Bella M.,
Question:

I need an immediate refund for tracking order: 4042903915631391. please email me directly about this issue. i have not received my package

Answer:

Dear customer, Your order has been checked and our customer service has sent an email to your registered email address bonillakuwanda@gmail.com, please check it. Any question, please feel free to contact us via comment@orderplus.com.

By Bella M.,
Question:

Order #b2524860. i ordered 4 items. 2 arrived (1 damaged). the other 2 were cancelled, why? return and replace portal on website doesn't work.

Answer:

Dear customer, your order has been checked and our customer service has sent an email to your register email address bunnyboo10@juno.com, please check it. Thank you. Any question, please feel free to contact us via comment@orderplus.com.

By Bella M.,
Question:

Order #b2524860. i ordered a total of 4 items. received 2 items. i was perfect. the other was damaged. 2 others cancelled, why?

Answer:

Dear customer, your order has been checked and our customer service has sent an email to your register email address bunnyboo10@juno.com, please check it. Thank you. Any question, please feel free to contact us via comment@orderplus.com.

By Bella M.,
Question:

How to return item to solaro, orderplus intl hong kong?. order 167190 2/3/19 $46.85. need return address/refund form. alyce

Answer:

Hello, you can contact the customer service of the website for the return address, thanks.

By Bella M.,
Question:

What do i do if i cant access my account?i have tried resetting my password so many times but the if i follow the link it says it has expired,

Answer:

Hello, you can clear your cookies and try again and if it is still not ok, you can contact us via service@fashionmia.com.

By Bella M.,

Can’t see your question? Ask to get answers from the FashionMia staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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