FashionMia FAQ | Sitejabber

Question:

I ordered on june 11, still have not received my dress I ordered on june 11, still have not received my dress

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

I have placed an order more than 6 weeks ago. and it is not shipped yet. tried to contact customer service. no respond. is that normal? I have placed an order more than 6 weeks ago. and it is not shipped yet. tried to contact customer service. no respond. is that normal?

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

I am new to fasionmia and i put in a order june 9th and i still do not have order. i see many bad reviews showing people are paying and not receiving. I am new to fasionmia and i put in a order june 9th and i still do not have order. i see many bad reviews showing people are paying and not receiving.

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

I return to coats $47.95 and $26.95 will i be getting refund to my account or credit to buy other items? I return to coats $47.95 and $26.95 will i be getting refund to my account or credit to buy other items?

Answer:

Hi, Thanks for posting question here. We will refund the money to your Wallet in your account, You can use your wallet directly to easily buy items on our website. It will be More convenient and faster than any other payment method. By the way, also we can help you withdraw your money from Wallet. It will be completed within 15-20 working days. If there is any problem please feel free to contact us. Have a nice day~

By Bella m. over a year old

Question:

Better reviews. i am seriously afraid to place an order with this company due to the bad reviews. believe the old saying" if it's to good to be true. Better reviews. i am seriously afraid to place an order with this company due to the bad reviews. believe the old saying" if it's to good to be true.

Answer:

Dear customer, We understand your concern and can assure you of lawful operation of our company. We have a large customer base coming from America, Europe, Australia, Africa, etc. So please don't worry. If you are interested in our products, please visit our website XX to place the order. If there is any further question, please feel free to contact us.

By Bella m. over a year old

Question:

Is it usual for an order not to get shipped in 21 days after order rec'd and $$$ taken from account? it's crazy! Is it usual for an order not to get shipped in 21 days after order rec'd and $$$ taken from account? it's crazy!

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

Do we have to pay order insurance ? i have buy clothes over one month but still not get clothes yet . Do we have to pay order insurance ? i have buy clothes over one month but still not get clothes yet .

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

I have an item to return. i need an address where to send it and receive credit.

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

Finally i get one of my order ' but it is xxl size . i ordered size medium. i want to sent it back and take my money back. how can i do it? Finally i get one of my order ' but it is xxl size . i ordered size medium. i want to sent it back and take my money back. how can i do it?

Answer:

Hi, Thanks for posting question here. So sorry for your unpleasant experience on our website. Could you please give us your order number at comment@orderplus.com So that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

By Bella m. over a year old

Question:

Why hasn't my order of 5/15 been filled? please cancel my order and credit mya credit card. Why hasn't my order of 5/15 been filled? please cancel my order and credit mya credit card.

Answer:

Dear Customer, Thank you for your order and message. We are sorry for the delay and inconveience caused. We have successfully cancelled the order for you and will full refund to your paypal account asap. If there is anything I can do to help, please just let me know. I will try my best to help you. Have a beautiful day~

By Bella m. over a year old

FashionMia Questions & Answers

I ordered on june 11, still have not received my dress I ordered on june 11, still have not received my dress

I have placed an order more than 6 weeks ago. and it is not shipped yet. tried to contact customer service. no respond. is that normal? I have placed an order more than 6 weeks ago. and it is not shipped yet. tried to contact customer service. no respond. is that normal?

I return to coats $47.95 and $26.95 will i be getting refund to my account or credit to buy other items? I return to coats $47.95 and $26.95 will i be getting refund to my account or credit to buy other items?

Better reviews. i am seriously afraid to place an order with this company due to the bad reviews. believe the old saying" if it's to good to be true. Better reviews. i am seriously afraid to place an order with this company due to the bad reviews. believe the old saying" if it's to good to be true.

Is it usual for an order not to get shipped in 21 days after order rec'd and $$$ taken from account? it's crazy! Is it usual for an order not to get shipped in 21 days after order rec'd and $$$ taken from account? it's crazy!

Do we have to pay order insurance ? i have buy clothes over one month but still not get clothes yet . Do we have to pay order insurance ? i have buy clothes over one month but still not get clothes yet .

I have an item to return. i need an address where to send it and receive credit.

Finally i get one of my order ' but it is xxl size . i ordered size medium. i want to sent it back and take my money back. how can i do it? Finally i get one of my order ' but it is xxl size . i ordered size medium. i want to sent it back and take my money back. how can i do it?

Why hasn't my order of 5/15 been filled? please cancel my order and credit mya credit card. Why hasn't my order of 5/15 been filled? please cancel my order and credit mya credit card.

Can’t see your question? Ask to get answers from the FashionMia staff and other customers.

FashionMia Questions & Answers

I ordered on june 11, still have not received my dress I ordered on june 11, still have not received my dress

I have placed an order more than 6 weeks ago. and it is not shipped yet. tried to contact customer service. no respond. is that normal? I have placed an order more than 6 weeks ago. and it is not shipped yet. tried to contact customer service. no respond. is that normal?

I return to coats $47.95 and $26.95 will i be getting refund to my account or credit to buy other items? I return to coats $47.95 and $26.95 will i be getting refund to my account or credit to buy other items?

Better reviews. i am seriously afraid to place an order with this company due to the bad reviews. believe the old saying" if it's to good to be true. Better reviews. i am seriously afraid to place an order with this company due to the bad reviews. believe the old saying" if it's to good to be true.

Is it usual for an order not to get shipped in 21 days after order rec'd and $$$ taken from account? it's crazy! Is it usual for an order not to get shipped in 21 days after order rec'd and $$$ taken from account? it's crazy!

Do we have to pay order insurance ? i have buy clothes over one month but still not get clothes yet . Do we have to pay order insurance ? i have buy clothes over one month but still not get clothes yet .

I have an item to return. i need an address where to send it and receive credit. I have an item to return. i need an address where to send it and receive credit.

Finally i get one of my order ' but it is xxl size . i ordered size medium. i want to sent it back and take my money back. how can i do it? Finally i get one of my order ' but it is xxl size . i ordered size medium. i want to sent it back and take my money back. how can i do it?

Why hasn't my order of 5/15 been filled? please cancel my order and credit mya credit card. Why hasn't my order of 5/15 been filled? please cancel my order and credit mya credit card.

Can’t see your question? Ask to get answers from the FashionMia staff and other customers.

I have an item to return. i need an address where to send it and receive credit.