FashionMia Questions & Answers

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Here’s what consumers have asked with answers from FashionMia staff and previous consumers.

398 questions answered
25% answered in 1 day
Question:

How to return an item

Answer:

Hello Linda, thank you for your question. If you would like to return products, please contact our customer service and they will help you with it ASAP. Email: service@fashionmia.com

By Fashion M.,
Question:

Is it this way you make your business going? i want my refund amount at the earliest for the order 'b1597863', believe me i ll not leave it till then..

Answer:

Hello Surya, Thank you for your order from Fashionmia. My sincere apology for this unfortunate situation. I have pushed your refund process, please don't worry, refund will be back within 5 business days. Best wishes! Fashionmia.com

By Fashion M.,
Question:

Your sizing chart, is it correct?

Answer:

Hello Victoria, thank you for your question. Refer to the product details to see the exact measurement first and choose corresponding size (S, M, L, etc) below the picture of products. The size guide is just a reference for all the items, which is not as accurate as the info of product details.

By Fashion M.,
Question:

For us sizes does your clothing run small? i am usually and size 8 or medium. do you suggest i get a large for your dresses? thanks,

Answer:

You need to size up. They run very small. Check their size chart. But, I wouldn't recommend buying from them. You may never receive your purchase and if you need to return it if you do eventually receive it after contacting customer service, good luck.

By Cristina G.
Question:

How do i get a return for a size too small dress. how should i return the product and what is the address to send it?

Answer:

Hello EllenJ P, thank you for your question. Could you please contact our customer service and they will help you with your problems ASAP. Email: service@fashionmia.com

By Fashion M.,
Question:

What fabrics are used to make the products? what does "blended" mean in the material description?

Answer:

Hello cynthia, Thank you for your questions. "blended" means that product contain 2 or 3 materials. Could you please tell me which product you referred to? I will consult my colleague of warehouse about this question.

By Fashion M.,
Question:

Hi fashionmia, can you tell me why i did not receive my money back for the items you did not delivered? order number b1171193. i have been waiting for refund half year already and received around 20 emails from fashionmia in regards of my refund. but still i did not receive my money. agnieszka

Answer:

Hello Agnieszka, I have confirmed with our warehouse that your refund has already been completed successfully. Here is the refund transaction ID, please contact your bank to confirm it. 8HV64362GW2142219

By Fashion M.,
Question:

I would like to know why i have not received my order yet?

Answer:

Hello Marisa, could you please offer me your order number and I will check your order status.

By Fashion M.,
Question:

Can you please help me trace this order: 0934-3779-9993-7215. i will appreciate your help. i have not receive a note from any delivery company as to yet. guadalupe kerkmann

Answer:

Hello Guadalupe, thank you for your question. Could you please offer me your order number and I will check the courier of your parcel and then I will offer you the tracking info. Thank you

By Fashion M.,
Question:

What is the return policy

Answer:

Hello Elaine, Thank you for your question. Here is our return & exchange policy. Http :// www.fashionmia. Com/return-amp-exchange-i-15. Html If you would like to return something, please contact our customer service firstly. Email: service@fashionmia.com

By Fashion M.,

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?
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