Here’s what consumers have asked with answers from Fix staff and previous consumers.
It's legit, got exactly what I ordered. No BS, I ordered an ignition coil for a 125,000 btu mr. Heater salamander. It was $40 cheaper than Amazon, shipping took a little longer than I'd have liked, but overall good experience
I found everything I needed in one place and prices were comparable to or better than other sites.
No need for customer service if the information is clear and easy to identify the part(s) you need. Great website with all illustrations available to identify the part needed and how to install it.