No need for customer service if the information is clear and easy to identify the part(s) you need. Great website with all illustrations available to identify the part needed and how to install it.

They will not answer email or phone call. Tried several times.

Super easy. I sent an email and had a response within a few hours.

Simple Professional, Courteous, Customer Service And A Very Pleasant Experience!

Don't know, didn't need customer service.
If you have the correct model number they have an easy to follow list of parts.