Are there any unexpected charges re shipping to Canada.i understand that if I order over $150. that shipping to Canada is free.

asked by Barbara H. on 9/25/17

1 Answer
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Thank you for contacting us!

There will be no more charges once you have placed your order successfully and choose the standardized shipment. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. However, based on our experience, such situation is very rare.

Meanwhile, we do care our customers' shopping experience very much. If you have been charged for any extra custom fee, you just need to send us a copy of the customs invoice with tracking number on it, and our workers at after-sale department will give you a satisfying solution.

If you still have concern about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do.

Please contact us if you need any further assistance.

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