Do I have to pay custom duties if I buy from South Africa?

asked by Refilwe T. on 3/10/17

1 Answer
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Thank you for contacting us!

There will be no more charges once you have placed your order successfully. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country.

Meanwhile, we do care our customers' shopping experience very much. If you have been charged for any extra custom fee, you just need to send us a copy of the customs invoice with tracking number on it, and our workers at after-sale department will give you a satisfying solution.

If you still have concern about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do.

Please contact us via feedback@floryday.com if you need any further assistance.

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