asked by
on 9/5/16Hi Jenny,
Normally our service team will reply your email in 24 hours. Would you please check it again or have a check with your spam box or junk folder?
Would you please let us know your order number so that we can assist you further?
Please send us an email to feedback@floryday.com and let us your order number. Please be assured that we'll help you with the problem.
Floryday