Do you have to pay import duties?

asked by Jeanny S. on 8/26/16

1 Answer
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Hi Jeanny,

Thank you for your question. There will be no more charges once you have placed your order successfully. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. However, based on our experience, such situation is very rare.

Meanwhile, we do care our customers' shopping experience very much. If you have been charged for any extra custom fee, you just need to send us a copy of the customs invoice with tracking number on it, and our workers at after-sale department will give you a satisfying solution.

If you still have concern about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do.

Floryday

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