Thank you for your contacting.

If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html

Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday