I placed an order in Sept which was dispatched in November when I track it it is still in transit in China. No one is replying to my queries. Any advice

asked by Ann O. on 1/20/17

1 Answer
Thumbnail of user flroydayf

Thank you for your feedback.

It is a shame that you have not received the parcel yet. We've forwarded the information to our service team and they'll send your email gmail.com an email in 24 hours with the detailed information. Please check your email later. If you don't receive it, you may check your spam box or junk folder. You may also contact us via feedback@floryday.com.

Thank you for time and sorry for the inconvenience caused.

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