Thank you for contacting us.

The order will be sent out within 7 days from the day you place the order. Shipping time depends on the shipping method you choose. We have expedited shipping for 3-6 business days and 7-14 business days for standard shipping.

We are sorry but none of our cooperated express companies provide insurance service. But please be assured that the delivery companies we cooperate with are all world-famous and trustworthy ones such as DHL, Post Office. According to our records, unexpected accidents rarely happen to our packages. If unfortunately there is something wrong with your package, you can contact us and our after-sale staff will deal with it for you.

Once your order is shipped out, our system will send you a Shipping Confirmation Email that includes your tracking number. Just click on the link and it will take you to DHL, UPS or other delivery company websites and you will know where your package is.

Please contact us through feedback@floryday.com if you need any further assistance.