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on 3/16/21I totally understand that you want this issue to be solved as soon as possible. To take care of each problem customers mentioned, we usually deal with the after-sale problems via emails, which are convenient for sending some files, such as pictures showing the problems.
To ensure your return could be handled properly, I suggest you would drop an email to feedback@floryday.com with the subject line, "Sitejabber+ your order number". Our Customer Service Team will take it from there and find the best solution to suit you.