Worried about ordering because of terrible reviews of quality and difficulty in returning items.

asked by T S. on 7/23/18

1 Answer
Thumbnail of user flroydayf

Thank you for visiting our website!

We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products.

If you want to return the items, you can send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

Best regards,
Floryday

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