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Yes I've tried numerous times by e-mail concerning an order that I placed nearly one month ago, but as yet I've received no answer despite my credited card being debited. Please advise on what I can now do?

asked by kim f. on 11/2/16

1 Answer
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Hi Kim,

Thank you for your feedback. Normally the confirmation email and the shipment notice will be sent to the email address you used to place the order after the order is confirmed. Would you please check it again or have a check with your spam box or junk folder?

Would you please let us know your order number and we'll check it for you. Please send us an email to feedback@floryday.com with the title of "sitejabber+your order number+your concern", and we'll give you a reply in 24 hours. Thank you.

Kind Regards,
Floryday

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