Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

I have just received my order and it is about 3 sizes to small. i ask for a size 20 when i ordered. but the label says f16. my bust is 44dd I have just received my order and it is about 3 sizes to small. i ask for a size 20 when i ordered. but the label says f16. my bust is 44dd

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

You wanted me to change my password. tried 15 times. would not allow me to. i need a return form. You wanted me to change my password. tried 15 times. would not allow me to. i need a return form.

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I ordered a dress 023309422854 onfeb. 2, 2019 and i still have not received it, even though i have already paid for it. when will it be arriving? I ordered a dress 023309422854 onfeb. 2, 2019 and i still have not received it, even though i have already paid for it. when will it be arriving?

Answer:

Thank you for your sharing. We sent the top solution to your email, and would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Good morning, sorry i am having a little difficulty with my vision and i am most 70yrs old. i ordered 2 pair of shoes and they are too big ! i need sm Good morning, sorry i am having a little difficulty with my vision and i am most 70yrs old. i ordered 2 pair of shoes and they are too big ! i need sm

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

How do hie How do hie

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

Hur gör jag en retur? Hur gör jag en retur?

Answer:

Tack för din tid. Observera att vi är ett företag som är villiga att bära ansvaret och hjälpa våra kunder när de har problemen. Din tillfredsställelse är det viktigaste för oss. Om du vill återvända kan du skicka in begäran här: https://www.floryday.com/se/about/email.php?type=after_sales&code=contact, vi svarar dig inom 24 timmar. Vänligen kryssa för din skräppost om du inte får svaret. Skulle du berätta om ditt beställningsnummer så att vi kan kontakta dig så snart som möjligt. Eller skicka e-postmeddelandet till feedback@floryday.com med titeln "sitejabber + ditt ordernummer". Vårt kundtjänstteam kommer att hantera det snabbt och hitta den bästa lösningen för dig. Vänliga hälsningar, Floryday

By Floryday F., over a year old

Question:

I would like you to send me a return form please I would like you to send me a return form please

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

Hallo! how could i return a blouse that is too big? ann-charlotte dahlstedt Hallo! how could i return a blouse that is too big? ann-charlotte dahlstedt

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i get a returns label with the correct items? How do i get a returns label with the correct items?

Answer:

Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return item, please send address How do i return item, please send address

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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