Floryday Questions & Answers

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered

18% answered in 1 day

Question:

Why is their return address a big secret? help? i request pintrest to stop advertising this company. i can't return 2 dresses. i will be out $140. Why is their return address a big secret? help? i request pintrest to stop advertising this company. i can't return 2 dresses. i will be out $140.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I have a return. i do not know the order # or exactly when i received it....maybe 10 days ago. tell me how. didkru@aol.com I have a return. i do not know the order # or exactly when i received it....maybe 10 days ago. tell me how. didkru@aol.com

Answer:

Thank you for your sharing. We sent the top solution to your email, and would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

Hello..i need to return my dress to small...please refund my account..how do i do this? charlotte riffel 510 circls st. martinsville, in. 46151 Hello..i need to return my dress to small...please refund my account..how do i do this? charlotte riffel 510 circls st. martinsville, in. 46151

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return 2 alike dresses. please send me a return form. joann jurgens jbjurgens@sbcglobal.net I need to return 2 alike dresses. please send me a return form. joann jurgens jbjurgens@sbcglobal.net

Answer:

Thank you for your sharing. We are sorry for what happened, we sent the top solution to your email, and would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

By Floryday F., over a year old

Question:

I am trying to let you know that i would like a refund on two items i have purchased from you. I am trying to let you know that i would like a refund on two items i have purchased from you.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I am trying to return 3 sweaters and have no return address please help I am trying to return 3 sweaters and have no return address please help

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return 3 sweaters and have no idea where to return them to

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I wish to return 2 identical dresses as they were no appropriate for the formal event.the order no. is 029011475449 I wish to return 2 identical dresses as they were no appropriate for the formal event.the order no. is 029011475449

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

I need to return four dresses as they are all too big for me - how can i do that please. your website does not make it clear. nothing in parcel? help I need to return four dresses as they are all too big for me - how can i do that please. your website does not make it clear. nothing in parcel? help

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

Question:

How do i return purchase How do i return purchase

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

By Floryday F., over a year old

1...151617181920...77

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
Floryday?