Floryday Questions & Answers

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your email address? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for contacting us. Please note our size charts may be quite different from your local ones, as we have our own size (XS to 5XL). We have put our size chart for Each Item just beside the size choice part. Then, you just need simply click the "size chart" and compare with your own measurement to see which size you are in Floryday. Here is the measuring guide for your reference: https://www.floryday.com/measuring-guide.html What's more, if you are between two sizes, we suggest you to choose the bigger one for a better fit. Looking forward to your order. Please contact us if you need any further assistance.

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for contacting us. Our website can ship to nearly every country, covering North and South America, Europe, Asia, Africa, Oceania and more. There may be a few particular locations require additional information for the shipment. If such a rare event does occur, we will get in touch with you as soon as possible. If you cannot find your country in our shipping countries list, please let us know. We are glad to help. Please contact us if you need any further assistance.

Thank you for contacting us. Please note our size charts may be quite different from your local ones, as we have our own size (XS to 5XL). We have put our size chart for Each Item just beside the size choice part. Then, you just need simply click the "size chart" and compare with your own measurement to see which size you are in Floryday. Here is the measuring guide for your reference: https://www.floryday.com/measuring-guide.html What's more, if you are between two sizes, we suggest you to choose the bigger one for a better fit. Looking forward to your order. Please contact us if you need any further assistance.

Thank you for your contacting. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Thank you for your contacting. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Thank you for your contacting. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Bedankt voor uw contact. Als u niet tevreden bent met uw bestelling, kunt u binnen 14 dagen na ontvangst van de artikelen contact met ons opnemen om het retour- of ruilproces te starten. Voor meer informatie kunt u verwijzen naar ons retourbeleid: http://www.floryday.com/nl/return-policy.html Wilt u ons uw bestelnummer vertellen, zodat we zo snel mogelijk contact met u kunnen opnemen. Of stuur de e-mail naar feedback@floryday.com met de titel "sitejabber + uw bestelnummer". Ons klantenserviceteam zal het snel behandelen en de beste oplossing voor u vinden. Vriendelijke groeten, Floryday