Floryday Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Floryday staff and previous consumers.

668 questions answered
18% answered in 1 day
Question:

Do you ship to botswana

Answer:

Thank you for your contacting. Yes, we can ship our products to your country. Please be assured that it can be chosen from our shipping countries drop-down list when you fill the shipping address. Please contact us if you need any further assistance.

By Floryday F.,
Question:

What is the return address of floryday .i am not a member of face book ,so please just give me the address (or is that too simple) thank you

Answer:

Thank you for visiting our website! We didn't put the return address in public, since we have many return warehouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Please contact us if you need any further assistance.

By Floryday F.,
Question:

Answer:

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.

By Floryday F.,
Question:

Are all your reviews true ..... i'm worried about ordering dresses because if they are the wrong size, it appears i will not be able to get a refund?

Answer:

Thank you for visiting our website! We have more than 10000 styles so the Size Chat varies per dress. For best fit, please note that you can find the "size chart" on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product. Please note that our dresses are only available in standard size. If you are in between sizes, we suggest you choose the bigger one. You may also refer to our Size Guide (http://www.floryday/how-to-measure.html) to get your own measurement. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Please contact us if you need any further assistance.

By Floryday F.,
Question:

Answer:

Thank you for visiting our website! Our company is registered in London. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. Please contact us if you need any further assistance.

By Floryday F.,
Question:

Can i return an item to a warehouse in uk?

Answer:

Thank you for visiting our website! We didn't put the return address in public, since we have many return warehouses all over the world. Our customer service team will confirm it and provide the corresponding address after customers contact us to initiate the return or exchange process. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Please contact us if you need any further assistance.

By Floryday F.,
Question:

I am a size 16 dress - what size should i buy from you?

Answer:

Thank you for visiting our website! We have more than 10000 styles so the Size Chat varies per dress. For best fit, please note that you can find the "size chart" on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product. Please note that our dresses are only available in standard size. If you are in between sizes, we suggest you choose the bigger one. You may also refer to our Size Guide (http://www.floryday/how-to-measure.html) to get your own measurement. Please contact us if you need any further assistance.

By Floryday F.,
Question:

Hello floryday i would like to know how long does it take to get orders delivered to south africa?

Answer:

Thank you for visiting our website! Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your items to ship from our warehouse. Normally, the items will be shipped within 7 days. If you buy the pre-order product, it needs 14-21 days. Shipping time: The time for your items to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) or Standard Shipping (7-30 business days) to ship your order. The shipping method and shipping time may vary in different countries. For detailed information on standard and expedited delivery, please refer to our Shipping Information (http://www.floryday.com/shipping-info.html). Should you have any other questions, please contact us.

By Floryday F.,
Question:

Are you a canadian companie

Answer:

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.

By Floryday F.,
Question:

What country does this company ship from.

Answer:

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.

By Floryday F.,

Can’t see your question? Ask to get answers from the Floryday staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Floryday?
Post Review