Floryday Questions & Answers

Thank you for visiting our website. We offer Credit Card & Debit Card, PayPal and many local payment methods per different countries. For detailed information on payment method, please check https://www.floryday.com/payment-methods.html. If you wish to pay by credit card, make sure you have activated online transactions and international transactions. If you have any other questions, please contact us.

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for contacting us. We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews and nice pictures from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. As our customers are from all over the world, to make it convenient for all customers, each item has its own size chart which might be different from your local size chart. And the size chart is listed on the product page for every product. Before placing the order, we highly recommend that you check our size chart first so that the clothes will fit better. Thank you for your time.

Thank you for contacting us. We strive to offer the best shopping experience. If you have after sale issues, please contact our customer service in 14 days from the day you receive your order and they'll do their best to help you with your order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html. Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging. Look forward to your order soon.

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for contacting us. We strive to offer the best shopping experience. If you have after sale issues, please contact our customer service in 14 days from the day you receive your order and they'll do their best to help you with your order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html. Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging. Look forward to your order soon.

Thank you for visiting our website! Our company is registered in London, UK, Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Each of our products is with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that. For more details, you can contact our customer service on the website https://www.floryday.com/about/email.php?type=pre_sales&code=contact to get further information. Thank you for your time. Best regards, Floryday

Hank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.